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Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how Arcane Orbit Digital LLP ("Arcane Orbit", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website, or download, install, and use any of our mobile applications, software, or related services (collectively, the "Services"). Please read this policy carefully. By using the Services, you consent to the practices described here. If you do not agree with the terms of this Privacy Policy, please do not use the Services.

1. Who We Are

Arcane Orbit Digital LLP is an independent software studio. We design, build, and publish original applications for mobile platforms, focused on utility, simplicity, and refined details. Arcane Orbit is a Limited Liability Partnership registered in India under the Limited Liability Partnership Act, 2008, and this Privacy Policy covers our website and every application we publish.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you contact us, register for an account, subscribe to communications, request support, or otherwise interact with the Services. This may include:

  • Contact details such as your name and email address;
  • Account credentials, such as a username and password, where the Service requires an account;
  • The content of messages or support requests you send us.

2.2 Information Collected Automatically

When you use our Services, certain information may be collected automatically, including:

  • Device information such as device model, operating system and version, unique device identifiers, and language settings;
  • Usage data such as features accessed, in-app actions, session duration, and crash and diagnostic logs;
  • Approximate location derived from your IP address (we do not collect precise GPS location unless a specific feature requires it and you grant permission);
  • Log and network information such as IP address, access times, and referring pages.

2.3 Information We Do Not Collect

We do not sell your personal information, and we do not collect sensitive personal data (such as financial account numbers, health data, or government identifiers) unless a specific feature requires it and you are clearly informed at the point of collection.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Services;
  • Create and manage your account and authenticate you;
  • Respond to your inquiries, requests, and support needs;
  • Monitor and analyze usage and trends to improve user experience;
  • Detect, prevent, and address technical issues, fraud, or abuse;
  • Send you administrative or service-related communications;
  • Comply with legal obligations and enforce our terms.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers: with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and crash reporting, under obligations of confidentiality;
  • Legal compliance: when required to comply with applicable law, regulation, legal process, or enforceable governmental request;
  • Protection of rights: to protect the rights, property, or safety of Arcane Orbit, our users, or the public;
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy;
  • With your consent: for any other purpose disclosed to you at the time we collect the information.

5. Third-Party Services

Our Services may use third-party services that collect information used to identify you, such as analytics and crash-reporting providers (for example, Google Play services and platform-provided diagnostics). These providers process data in accordance with their own privacy policies. Our website also loads fonts from Google Fonts, which may involve a request to Google's servers. We encourage you to review the privacy policies of any third-party services you interact with.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate and secure the site and to understand usage. You can control cookies through your browser settings. Disabling cookies may affect the availability of certain features.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our Services use third-party cloud infrastructure, and your information may be stored and processed on servers located outside your country of residence. Where this occurs, we take reasonable steps to ensure your information receives an adequate level of protection.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict certain processing;
  • Request a copy of your information in a portable format;
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at hello@arcaneorbit.com. We will respond within the timeframes required by applicable law.

11. Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

12. Data Deletion Requests

You may request deletion of your account and associated personal information at any time by emailing hello@arcaneorbit.com with the subject line "Data Deletion Request". We will verify your request and delete the applicable data, except where retention is required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after any change constitutes acceptance of the updated policy.

14. Grievance Officer and Contact

You may contact our Grievance Officer with any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information:

Grievance Officer
Arcane Orbit Digital LLP
H NO 41, HIMUDA COLONY, DARUHI, SALASI
HAMIRPUR, H.P. 177001
India
Email: hello@arcaneorbit.com